Your flight changed.
Your rights shouldn't be a mystery.
Check whether EU flight disruption rules may apply, understand the difference between compensation and refunds, and prepare a claim you can submit yourself.
Public feedback ↗No account, no uploads, no payment. Answers stay in this browser until you explicitly save a local draft. Optional GitHub feedback requires login and is public: never post booking numbers, identity documents or personal details. We cannot receive or file claims.
Know which right you are using
Compensation
Potential fixed-rate EU261 payment in some disruptions, subject to flight coverage, arrival delay, notice, cause and exceptions.
Check potential eligibility →Ticket refund
Reimbursement of eligible unused travel after certain cancellations or long departure delays. This is not the same as compensation.
Understand the difference →Care expenses
Meals, hotels and transfers may be covered in qualifying disruptions. Keep reasonable receipts and follow the airline's claim process.
Official guidance →Optional professional claim assistance
You can claim directly with your airline for free, or independently choose AirHelp to assess and handle a claim under its own service terms and fees. Review AirHelp's current fees before engaging it; compensation is not guaranteed.
Affiliate disclosure: We may earn a commission on qualifying referrals through this link. FlightClaim Agent is an independent affiliate, not AirHelp, an airline or a law firm.
Visit AirHelp — optional paid claim service ↗You will leave this website. AirHelp receives any formal claim, booking information and identity documents on its own website. We do not collect them or receive your airline compensation.
My case drafts
These are your browser's own notes. We cannot see them; they are not submitted, reviewed or tracked by an airline or by us.
Know the right claim channel
First contact the operating airline. The claim forms often require you to verify your own booking and identity.
European Union rules
Read which flights are covered, rights for delays, cancellations, boarding denial, ticket reimbursement and care.
United Kingdom
UK rights are not calculated by our EU-only V0; use the UK Civil Aviation Authority.
easyJet
Official EC261 claim form requires real flight and booking details from the traveler.
Ryanair
Ryanair requires passengers to begin with its own claim process and may require identity verification.
Refund ≠ compensation ≠ care reimbursement
Ticket reimbursement usually concerns unused transport after eligible cancellation or a long departure delay. Fixed statutory compensation is a separate right that depends on fault, delay at final destination, notice, and other exceptions. Expenses for reasonable care can have a separate procedure and supporting receipts.
Regulation (EC) 261/2004 is used for the current V0 screening. The 2026 amendment 2026/2202 applies from 23 October 2027, not now. Other national laws may apply.
Read Regulation (EC) 261/2004 ↗ · Read future regulation 2026/2202 ↗
Fees, money and privacy
Current pilot: €0
The checker, evidence list, local drafts and letter preparation are free. No PayPal, card payment, payment collection, payout account or escrow has been connected.
No promise: We cannot guarantee airline cash payments or ticket refunds.
Optional AirHelp referral
You may choose AirHelp for professional claim assistance. AirHelp charges its own service fees under a separate agreement; review its current terms and fees before proceeding. You can still claim directly with your airline for free.
Affiliate disclosure: We may earn a commission on qualifying referrals. We are an independent affiliate, not AirHelp, a law firm or an airline.
How money moves
Operating airline → passenger (or an independently authorized professional claim handler under its own engagement agreement). This website does not receive or hold compensation funds.
Our own service fee → €0. AirHelp may deduct its own fees under the agreement you choose to enter with it. Any affiliate commission is paid to us through Travelpayouts under the partner program, not collected by this website from you. Ticket refunds are the airline's obligation under applicable rules, not a refund guarantee from this website.
Privacy and local data
Answers are processed in your browser. The checker requests no traveler names, emails, telephone numbers, passports, booking references, documents or payments. We do not submit your answers to a server, airline or intermediary. You can optionally save drafts to localStorage on the current browser device only. Local drafts are not synced, automatically reviewed, or followed up. They can be exported or erased at any time.
Standard website hosting may produce access logs handled by the host under its separate privacy policies. No third-party tracking scripts or analytics are embedded by this pilot. Following the optional affiliate link sends you through Travelpayouts to AirHelp, which may use attribution cookies under their own policies. Formal claims and personal information are handled on AirHelp's website.
Operator and contact
FlightClaim Agent is independently operated by 虞蕾. For general website questions or privacy requests, contact yl124915300@gmail.com. Do not email passports, booking references, payment details or claim documents. We do not provide legal representation.
Privacy notice — updated 20 October 2026
The operator identified above is responsible for correspondence sent to that contact address. The checker runs on your device: answers are not sent to us. Saving a draft is optional and stores it in this browser only; use the draft controls to delete it. This website embeds no analytics, advertising scripts or affiliate tracking cookies.
If you choose to email us, we receive your email address, display name and message through Gmail and use them to answer your request or handle a privacy enquiry. Please provide only what is necessary for a general question. Correspondence is kept only as needed to handle the request and any applicable recordkeeping duties. Do not use this address for confidential case submissions.
GitHub Pages hosts the website and may process connection information such as IP addresses and request logs under its privacy statement. Public GitHub feedback is visible to everyone and governed by GitHub's policies.
Only if you follow an optional affiliate link do you leave this site for Travelpayouts and AirHelp. They may process click identifiers, connection information and attribution cookies under their own policies. No checker answers are appended to the referral URL. AirHelp handles any claim information, service agreement and payment under its own terms. Read Travelpayouts' Cookie Policy for referral attribution, its platform privacy policy, and AirHelp's English privacy policy before using their services.
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Where applicable, you may ask the operator to access, correct or delete correspondence, or exercise other data-protection rights, using the email above. Deletion may be limited by applicable recordkeeping duties. For information held by GitHub, Travelpayouts or AirHelp, use that provider's privacy contact. You can use the free checker without emailing us or following an affiliate link.
Terms of use
This is an independent educational preparation tool, not a law firm, government agency, airline representative or claims management company. Outputs are estimates from user-provided information and may be wrong or incomplete. The tool cannot confirm actual flight records or liability. Always verify airline information and the current law before filing. Use is voluntary, and no paid service or agency relationship is formed.
Users may complete a claim directly and for free with the airline. Country-specific deadlines, exceptions, technical failure causes, connecting itineraries, and compensation reductions require individual attention.
Rules reference date: 2026-10-19. Official EU guidance.